Sure they do it that way at others but it doesn't make it right. Johnny goes into ERC this morning for his usual coffee and the nice gal behind the counter simply handed him a cup and pointed to where the coffee machines were. Excuse me? Is it THAT big an inconvenience to pour the coffee and hand it over? Does it save THAT much time? Know who else does this kinda thing? McDonalds. Here's your cup, go get your own drink. Wait, even McDonalds will pour your coffee for you. It's true.
Is ERC saving money on this long tedious coffee pouring tradition? If you're just gonna hand Johnny a cup and tell him to get it himself why not drop the price? Johnny also hates to think what this'll do to their tips jar. Seriously, why tip when you're getting it yourself?
We hope ERC on Main St. stops this coffee madness right now. Johnny knows Starbucks, 20 steps the other way will pour his coffee and hand it to him like he likes. Just sayin'......
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ANYTHING to cut corners these days. Time to go to Starbucks and get your coffee served the way you want Johnny since you are paying for it...
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