What the hell are you thinking? You're now charging your SERVERS 1.5% of the TIPS patrons leave on credit cards because it costs Landry Restaurants Inc., ie The Gandy Dancer more to process credit cards.
So, basically the better a server is, the more he makes, the more you TAKE. This smells of robbery. "Hey you did a great job with that 12 top tonight, great going, we hope you made us a mint."
Here is the Landry's stance:
"The employee is getting paid via a credit card and there is a cost associated with converting the credit card to cash. It's a permissible practice that has been going on in a lot of places ... and a majority of restaurants. We do this basically for every restaurant and every jurisdiction where it is allowed." - Steven Scheinthal, executive vice president of Landry's Restaurants Inc.
Wow, such CONVICTION in words like 'permissible' and 'allowed'. No, it's gutless. Pass it on to customers. That's how it works. This is a disgraceful treatment of the face of your company.
The End
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3 comments:
Restaurants are one of the few businesses I can think of that can demand quality employees - and not have to pay for them.
Interesting that the IRS uses 10% of a servers gross sales as their income for tax reporting. Curious what the IRS will have to say about this.
It's just chintzy to do this. And you're right, the IRS would most likely be interested in this new income coming the Gandy Dancer's way.
I love the "hey, everybody's doing it" justification.
If the cost is an issue, why don't they give a rebate for paying cash?
One thing's for sure, I won't be eating there anytime soon.
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